Raphaël Dehousse

Freelance - IT Team Lead / Manager

Summary

I'm a driven and solution-oriented Team Lead / Manager, for Software or SRE/DevOps focusing on people & continuous improvement

« Management is the opportunity to
help people become better people »

@Clayton Christenson

Experience

Team Manager, Head of Development Teams, Change Manager

TotalEnergies Power & Gas Belgium (ex-Lampiris)
  • 12/2020 - 12/2023
  • Liège - Belgium
Managing up to 100 people, local & remote (nearshore/offshore)
  • Promoting Operational Excellence, carry the vision of a more agile IT dpt
  • In charge of making the roadmap, the capacity planning, 1-2-1s, evaluation and the recruitment of the team
  • Responsible for qualitative delivery of projects and maintenance
  • Change projects: Change of Operating model, Culture, Tools

CTO / IT Manager

Startups: Data Fellas (BDM Reco) + Esnah
  • 10/2017 - 11/2020
  • Liège - Belgium
AI & IoT (Big Data / Distributed)
  • Managing a team of 7+ people both local and remote with Scrum
  • Agile development (TDD, fail fast, ...) & DevOps (CI/CD, automation, ...)
  • IT Architecture for IoT incl. migration to Docker Swarm cluster
  • Project Management for B2B customers and partners

Agile Coach / DevOps Coach & Agile Project Manager

The Faktory
  • 08/2016 - 08/2019
  • Liège - Belgium
Startup Incubator
  • Helping startups to organize their team and product

Solution Engineer / Agile Project Manager

Proximus
  • 11/2013 - 07/2016
  • Brussels - Belgium
Belgian Telco Operator - Proximus TV
  • PM for Proximus TV Web/Apps + Implementing Scrumban for operations

Industry Expertise

  • Leadership ★ ★ ★ ★ ⯨
  • Management ★ ★ ★ ★ ⯨
  • Agile / Scrum / Lean ★ ★ ★ ★ ⯨
  • Project Management ★ ★ ★ ★
  • SRE / DevOps / CI/CD ★ ★ ★ ★ ⯨
  • Python / SQL ★ ★ ★ ★
  • Jira / Confluence ★ ★ ★ ★ ⯨
  • Big Data & AI ★ ★ ★ ⯨

Education

  • ICP-ATF Agile Team Facilitation - 07/2024
    07/2024
  • Prosci Change Practitioner - 12/2023
    12/2023
  • SAFe® 5 Agilist - 11/2021
    11/2021
  • AgilePM Practitioner - 06/2016
    06/2016
  • Prince2 Foundation - 10/2015
    10/2015
  • PSPO1 Professional Scrum Product Owner 06/2015
    06/2015
  • PSM1 Professional Scrum Master 02/2015
    02/2015

Languages

  • French ★ ★ ★ ★ ★
  • English ★ ★ ★ ★ ⯨

Detailed relevant experience

Team Manager, Head of Development Teams

TotalEnergies Power & Gas Belgium (ex-Lampiris)
  • 12/2020 - 12/2023
  • Liège - Belgium
Managing up to 100 people, local & remote
  • Team Management (Software team then SRE team & Head of Development, reporting to CIO)
  • Transform the team from SysOps to SRE team (Change Management) and implement DevOps culture in the IT department.
  • In charge of making the roadmap, the capacity planning, 1-2-1s, evaluation and the recruitment of the team
  • Responsible for qualitative delivery of projects and maintenance, promoting Operational Excellence
  • Collaboration with the IT & business teams to define the role of PO to improve the value delivery.
  • With my Agile & DevOps experience, my goal is to coach/encourage my team to improve their practices, including their WoW and their environment, with more cooperation, better communication.
  • Managing transformation projects for the whole department (i.e.: migration of 100 apps to the Cloud), including Change Management aspect (Operating model, culture)
  • Merge 2 IT departments from France/Belgium, organizational & cultural changes

CTO / IT Manager

Startups: Data Fellas (BDM Reco) + Esnah
  • 10/2017 - 11/2020
  • Liège - Belgium
AI & IoT (Big Data / Distributed)
  • Participated to strategic decisions for the company and established the technical architecture for the solution.
  • Recruited and managed a team of 7+ people both local and remote. The team was composed of data scientists, data engineers, developers, a system engineer and a business dev.
  • Organized the development using Scrum. I also organized regular 1-2-1 for each member of the team for their personal development.
  • Responsible for the relationship with the prospects and customers (B2B), organized the demonstration and collected their inputs for our product.

Agile Coach / DevOps Coach & Agile Project Manager

The Faktory
  • 08/2016 - 08/2019
  • Liège - Belgium
Startup Incubator
  • In order to help the startups to organize their team and product development, I organized workshops about agility and Scrum, with the role of the Product Owner and priorities management around product value

Solution Engineer / Agile Project Manager

Proximus
  • 11/2013 - 07/2016
  • Brussels - Belgium
Belgian Telco Operator - Proximus TV
  • For the new ProximusTV Web/Apps, I managed a team of up to 12 people (web integrator, frontend/mobile and backend developers and functional analyst; onsite and offshore).
  • To improve the operational team, I implemented Scrumban to have more transparency and better communication, with "backlog" management, daily standups and retrospectives