Raphaël Dehousse

Freelance - Agile/DevOps Coach, Team/Project/Change Manager

Summary

I'm a pragmatic hands-on and solution-oriented partner in IT Management and Agile Transformation.

« Change is the law of life and those who look only to the past or present are certain to miss the future »

@John F. Kennedy

Relevant experience

Agile Project Manager

Service Public de Wallonie, NRB
  • 04/2024 - Present
  • Liège, Namur, Gosselies - Belgium
Various projects
  • Project management (AgilePM) using Scrum and Change (Prosci)
  • Projects: Security Governance, Pentesting, SOC, Application for ORES

DevOps Architect

Croix-Rouge de Belgique
  • 04/2024 - Present
  • Namur - Belgium
Mentoring and CI/CD
  • Development mentoring, best practices, docker, automation
  • CI/CD on Azure DevOps

Team Manager, Project Manager, Agile Coach & Change Manager

TotalEnergies Power & Gas Belgium (ex-Lampiris)
  • 12/2020 - 12/2023
  • Liège - Belgium
Managing up to 100 people, local & remote and Cloud Migration Project
  • Promoting Operational Excellence, carry the vision of a more agile IT dpt
  • In charge of making the roadmap, the capacity planning, 1-2-1s, evaluation and the recruitment of the team
  • Responsible for qualitative delivery of projects and maintenance
  • Change Management and Agile Transformation

CEO / CTO / Agile Coach / DevOps Coach & Agile Project Manager

The Faktory + Startups
  • 08/2016 - 11/2020
  • Liège - Belgium
AI & IOT (Big Data / Distributed)
  • Managing development teams (following Agile/DevOps culture)
  • B2B Project Management & development (Architecture, infra, cluster, ...)
  • Coaching startups to organize their team and product with Agile/Lean

Agile Project Manager / Scrum Master

Proximus
  • 11/2013 - 07/2016
  • Brussels - Belgium
Belgian Telco Operator - Proximus TV
  • PM for Proximus TV Web/Apps + Implementing Scrumban for operations

Industry Expertise

  • Leadership ★ ★ ★ ★ ⯨
  • Management ★ ★ ★ ★ ⯨
  • Agile / Scrum / Lean ★ ★ ★ ★ ⯨
  • SRE / DevOps / CI/CD ★ ★ ★ ★ ⯨
  • Project Management ★ ★ ★ ★
  • Jira / Confluence ★ ★ ★ ★ ⯨
  • Python / SQL ★ ★ ★ ★
  • Big Data & AI ★ ★ ★ ⯨

Education

  • ICP-ATF Agile Team Facilitation - 07/2024
    07/2024
  • Prosci Change Practitioner - 12/2023
    12/2023
  • SAFe® 5 Agilist - 11/2021
    11/2021
  • AgilePM Practitioner - 06/2016
    06/2016
  • Prince2 Foundation - 10/2015
    10/2015
  • PSPO1 Professional Scrum Product Owner 06/2015
    06/2015
  • PSM1 Professional Scrum Master 02/2015
    02/2015

Languages

  • French ★ ★ ★ ★ ★
  • English ★ ★ ★ ★ ⯨

Detailed relevant experience

Agile Project Manager

Service Public de Wallonie, NRB
  • 04/2024 - Present
  • Liège, Namur, Gosselies - Belgium
Various projects
  • Project management (Budget, Planning, Risks, ...) using Scrum and Change (Prosci)
  • Projects: Security Governance, Pentesting, SOC, Application for ORES

DevOps Architect

Croix-Rouge de Belgique
  • 04/2024 - Present
  • Namur - Belgium
Mentoring and CI/CD
  • Development mentoring, best practices, docker, automation
  • Refactor, improve and complete CI/CD Azure Pipelines on Azure DevOps for .NET Core (backend) and Angular (frontend)

Team Manager, Project Manager, Agile Coach & Change Manager

TotalEnergies Power & Gas Belgium (ex-Lampiris)
  • 12/2020 - 12/2023
  • Liège - Belgium
Managing up to 100 people, local & remote and Cloud Migration Project
  • Team Management (Software team then SRE team & Head of Development, reporting to CIO)
  • Transform the team from SysOps to SRE team and implement DevOps culture in the IT department.
  • In charge of making the roadmap, the capacity planning, 1-2-1s, evaluation and the recruitment of the team
  • As Head of Development, responsible for qualitative delivery, promoting Operational Excellence
  • Collaboration with the IT & business teams to define the role of PO to improve the value delivery.
  • With my Agile & DevOps experience, my goal is to coach/encourage my team to improve their practices, including their WoW and their environment, with more cooperation, better communication.
  • Migration of 100 applications from on-premise to AWS Public Cloud, changing the Operating model to SRE/DevOps
  • Change Management: Merge IT departments of France/Belgium (organization and culture)

CEO / CTO / Agile Coach / DevOps Coach & Agile Project Manager

The Faktory + Startups
  • 08/2016 - 11/2020
  • Liège - Belgium
AI & IOT (Big Data / Distributed)
  • As CTO, I participated to strategic decisions for the company and established the technical architecture for the solution.
  • As Head of Engineering, I managed the development team and organized the development using Scrum. I also organized regular 1-2-1 for each member of the team for their personal development.
  • Project management for B2B partners
  • As director, I recruited and managed a team of 7+ people both local and remote. The team was composed of data scientists, data engineers, developers, a system engineer and a business dev.
  • I was responsible for the relationship with the prospects and customers (B2B), organized the demonstration and collected their inputs for our product.
  • In order to help the startups to organize their team and product development, I organized workshops about agility and Scrum, with the role of the Product Owner and priorities management around product value

Agile Project Manager / Scrum Master

Proximus
  • 11/2013 - 07/2016
  • Brussels - Belgium
Belgian Telco Operator - Proximus TV
  • For the new ProximusTV Web/Apps, I coached a team of up to 12 people (onsite and offshore) to Scrum and agile practices.
  • To improve the operational work, I implemented Scrumban to have more transparency and better communication.